Customers

Soon, we’ll be introducing a special new portal for our existing customers. It’s a private portal designed to help you, our customers, interact with us to suggest improvements and to post and view our responses to issues and more.

Some of the highlights of this customer portal include:

KnowledgeBase [KB]

A question and answer area encompassing how-to’s, walk-throughs, explanations of settings and more.

Learning Centre / Resource Library

Soon we’ll also be adding a number of other tools to help you in support of the zeckoSoftware applications you are using. This includes training and how-to videos, how-to guides and tutorials on how to perform various tasks, and much more.

Support Ticketing

If you can’t find the information you need in our KB, then open a support ticket and let us know about your issue. It will be logged and tracked from start to end. Learn more…

Feature Request

If you’ve got a good idea for a new feature, we’d like to hear from you.

Rank These Features

Soon, we’ll be posting some new features we’re thinking of adding. We need your help to determine which features are in most demand. You’ll be able to read about these features, and then rank according to your priority. We’ll then prioritize the development of these features, based on your feedback, so you can play a very active and significant role in the ongoing development of the software.

Team Blogs

Find out what our zecko developers and support team members are blogging about. These zecko dudes have lots of industry experience and want to share their thoughts on various topics related to the web, web commerce, electronic payments and virtually anything else.

User Forums

A customer user and support community of questions answered both by your peers and zeckoSoftware support personnel.